What do I do if I have a mental health emergency?
A mental health emergency is when the symptoms of the mental illness are so severe that:
If you have a mental health emergency, you should do one of the following:
You do not need prior approval to get emergency services. You can get emergency services from any hospital or qualified provider emergency rooms in your area.
If you are outside the counties in the CHP service area when you have an emergency, go to the nearest emergency room. Show them your Medicaid card and tell them to contact CHP by calling
TTY (800) 432-9553
What happens when the emergency is over?
You may need services after the emergency is over to help you stay stable or improve your mental health condition. This is called Post-Stabilization Care. Post-stabilization services are inpatient and outpatient services provided just after an emergency. There is no charge for the services you get to keep you stable after the emergency.