We at Colorado Health Partnerships want to listen to you. You are important to us. There are several ways to contact us.
Colorado Health Partnerships manages mental health benefits for persons enrolled in the Colorado Medicaid program and living in one of the 43 CHP counties in western, central and southern Colorado.
You can call us at:
Customer Service Line: 1-800-804-5008. This is a free call and will not cost you anything.
This number can be called 24 hours a day, 7 days a week. Members can obtain referrals and have questions answered. Providers can use this number for authorization requests.
This is a free call and will not cost you anything. This number can be called Monday through Friday, 8 AM to 5 PM (mountain time)
For Care Coordination questions ask for:
Andrea Schmidt (for substance use disorder treatment questions)
Tina Gonzales (for correctional system involved members treatment questions)
Christine Andersen (for child welfare involved members treatment questions)
Criminal Justice Services: 1-855-761-4149
Long Term Services & Support: 1-855-761-4332
TTY (phone number for hearing impaired): 1-800-432-9553
Filing a Grievance (Complaint) and/or Appeal: 1-800-804-5040 ext. 361483
CHP Fraud & Abuse Hotline: 1-888-589-3310
CHP Compliance Line: 1-888-589-3310
You can send any written information to:9925 Federal Drive, Suite 100
Colorado Springs, CO 80921
You can email us at:Members — BHOMemberMailing@beaconhealthoptions.com
Providers — firstname.lastname@example.org